Q:How do I make an order?
A: To pay for an order on Salonready website, just follow the steps:
1) Choose the hair type,length and quantity,
2) Click the option "Buy it now",
3) Enter check out page,fill in the information as required,input a discount code,
4) Click the option "continue to shipping"-"continue to payment"-"complete order"
5) Choose payment method,PayPal or credit/debit card.
Q:What types of payment do you accept?
A: PayPal,credit card,debit card. (If you want to pay by Western Union,money gram or T/T, please contact us at Email: firstname.lastname@example.org)
Q:Why I don't receive the order confirmation?
A: Generally speaking, after placing an order, your mailbox will receive an order notification. If you don't receive it, please check whether your email address is incorrect or check the spam email. If the question remains, please contact us at Email: email@example.com
Q:What kind of logistics do you use? How long does it take?
A: We have been cooperating with DHL and Fedex shipping companies for a long time. Orders from the USA are sent by DHL, while orders from other countries are sent by DHL/Fedex/ups. Logistics time varies by region.
We offer Express shipping ( free shipping ) which takes 2-4 business days ( 2-4 business days in USA, others is 3-7 days ). The Express Shipping includes UPS, DHL and Fedex. And you can receive a notification after shipped out.
NOTE: PO.Box is not accepted. Don't use a PO.Box as your shipping address. Otherwise the package can not be delivered.
And, you need to add your phone number when you file the shipping info.
Q:When will the order be shipped?
A: All orders will be shipped within 24 hours after payment. In case of any delay, we will notify you by email.
Q:Do I need to pay shipping cost?
A: All online orders enjoy free shipping, we have worldwide shipping system.
Q: Do I need to pay the tax?
A: Usually you do not need to pay taxes, but if your country's customs is more stringent, you will be charged a certain amount of duties. We usually try to avoid tariffs for you as a low-declared invoice with parcels, however, it is not 100%. You will need to pay the duties if the custom still charges customs duties.As sellers, we are not obliged to help customers pay it, hope you can understand.
Q: How many bundles will I need to do my head?
A: Depending on how full you want your hair to look, anything over 20" we would recommend purchasing 4 bundles. Anything under 20" 3 bundles will work out fine for a nice full look. If you plan to buy bundles with a frontal/closure, normally 3bundles is okay, 4bundles is fuller.
Q: What grade is the hair?
A: All of the hair on our website is unprocessed one donor best virgin human hair.
Q: Can I straighten / style the hair with flatiron/curler?
A: Yes, all hair we sell is unprocessed virgin human hair, so you can straighten / style it with flatiron/curler, and you can dye it as well. It is noteworthy that you need to pay attention to the time. DON’T Overtime.
Q: Do I have to have a PayPal account to order? Can I use my credit card?
A: No need to have a PayPal account to order, you can pay with Credit/Debit Card directly. If you have any payment problems, please contact with us: firstname.lastname@example.org
Q: Which size is your wig cap(Circumference)? Can I have a large size / small size?
A: Our Stock Size is Medium which is 22.5 inches, and we have the combs and elestic band or adjustable straps inside. We got your request for your order , You would like to use the Small/Large Cap for your wig, Is that right ? Kindly Reminder, as your salon online, we provide customized service
Q: How long can I know each length? How can I know which length I need?
A: Hi,dear, you can check this Length Reference ( If you bought wavy or curly hair, you need to straighten it up before measuring its length
Q: What type of hair care products should I use?
A : Treat this hair just as if it was your own hair.
1, Use good shampoo and hair conditioner to care the hair. It’s important to keep the hair soft and shiny.
2, You could use gel or spray styling products to keep the hair style.
3, Olive oil will be a good choice to keep the hair healthy.
Q: Why are my hair extensions getting tangled?
A: It could be caused by dry hair. Pls make sure to wash & condition your hair at least once a week, twice a week is better. Comb the hair from time to time. You could go to your stylist for further suggestions.
1. It is a normal phenomenon that there is a few strand shedding when you comb it with fingers at the first time.
2. The smell is no harm to your health, it will be fine after washing.
3. Attention: For curl patterns, the curl will be a little loose after you dye or bleach the hair. It is normal.
Q: How To Care A Lace Wigs?
1. Before you begin washing the lace wigs, make sure all glue residues have been removed.
2. Use a comb designed for a wig and a wide-tooth comb to brush curly hair. Gently brush hairs from the bottom to minimize shedding.
3. Use lukewarm or cold water to wash your lace wig.
4. Apply the hair conditioner and remember not to add conditioner to the root of the wig. Leave it for 3-4 minutes and continue rinsing with water.
5. Pat dry the wig with a clean towel. Put your wig on a stand or mannequin head and let the hair air dry.
Q: How do I wear my wig for the first time?
1. Remove wig from the plastic bag. Gently remove the protective hair net from your wig. Give your wig a few good shakes to separate the fibers to give some body to the hair. Some wigs need to be shaken to release the pre-set styling.
2. Brush your hair away from your face and secure a wig capin place, tucking in any extra hair.
3. Hold your wig at the sides with the woven label in back. Place it at your natural hairline and slide it on from front to back. Adjust the wig as needed so the front edge is just over your natural hairline. Use the ear tabs to centre your wig from left to right. If the wig is too tight undo the hooks at the base of the neck and try again. If the wig is too loose move the hook up a level and retry the wig - repeat until comfortable.
4. Tuck in any stray hairs at the front, sides and nape. Use a soft brushto style.
Q: Can I cut my wig?
Of course you can, A little trim is usually hassle free. However, if you are considering restyling or thinning your wig, we highly recommend you take your wig to an experienced hairstylist who will advise you or do this for you.
Q: Can I color my wig?
Of course you can, However, if you are not good at on coloring, we highly recommend you take your wig to an experienced hairstylist who will advise you or do this for you.
Q: How do I store my wig?
The best way to store your wig is on a wig stand. Not only does this help prevent your wig from becoming tangled or flat between wearing, it also helps to maintain your wigs style and shape. Ideally, your wig should be stored in a clean, dry place, away from dust and sources of high heat or flame. If you do not have a wig stand always store your wig turned inside out and place it in a shoe box or similar.
Q: How do choose the right style of wig?
There's a great technique for this... Know your face shape, and we also provide customzied texture service, you can share the hair look pic you like, we can help you produce same look for yourself.
Q: How do I choose the right color of wig?
If you want to play it safe and you're aiming to achieve a natural look then try to stick to something close to your natural hair color / a shade that will compliment your skin tone. Don't be afraid to try something a little out there though - you never know what might suit!
Q: I'm suffering with hair loss; which cap is most suitable for me?
We have a small but growing range of monofilament wigs that are great for this purpose. They allow multi-directional styling for a natural feel and they are made with a light and breathable cap.
Q: What's a lace front wig?
Lace front wigs create the illusion of a natural hairline and can therefore be styled away from the face. The sheer lace material can be trimmed to fit your own hairline achieving an incredibly realistic and natural look. Our lace front wigs can be used with or without lace glue. You can also put a little foundation on the lace to blend perfectly into your own skin.
Q: Can I have a bespoke wig made for me by Salonready wig?
Of course you can, as your salon online, we make bespoke wigs, you can share the pics or videos or anything you like to: email@example.com, we can help you customzied a prefect hair for yourself.
Q: Do I need to shave my head to wear a wigs?
Natural Line wigs have been created for women totally without hair. However, people suffering from alopecia areata can wear wigs based on Comfort Cap, or Basic Cap as they are silicone-free and therefore also suitable for those who have hair.
People who suffer from alopecia areata who choose to shave their head completely will be able to wear wigs created with dame cap glueless wigs: no glue, no combs in side, eliminating the need to fix the wig with adhesives.
Q: Which hair products can I use on my wigs?
Wigs do not receive nourishment from the scalp, so they need more care than regular hair. Careful maintenance is essential. Common shampoos and conditioners should not be used on your wigs. Instead we recommend protein-rich products to compensate for the lack of nourishment.
Q: Can I color or dye my wig?
Salonready’s Natural Line wigs are available in over 108 colors. This is so our customers can find a wig already similar to their natural hair color.
Being made of natural hair, you can dye a Natural Line wig, though this must be done by an experienced hair professional. So if you want to color your wig, we recommend that you contact an authorized salon.
Coloring should always be done from light to darker tones. Discoloration should be avoided as it can cause permanent hair damage (such as drying, making brittle or frizzy). Remember that the hair has already gone through a dyeing process, albeit delicate so please take care.
Natural Line provide multi-tone colors to reproduce the natural appearance of hair. For example, color 8 (a medium brown) is actually made by mixing 2-3 similar browns. Some colors are also available with a Calico, Shatush or regrowth effects.Salonready provide color customize service.
Q: Will my wig fade over time?
Whether colored or not, all natural hair will discolor over time largely due to exposure to sun light.
To overcome the natural lightening process you can dye the hair a Natural Line wig (after all it is 100% human hair). We recommend that you ask at your nearest authorized salon to get your wig darkened to the shade you want.
Q: My scalp is sensitive:can I still wear a wig?
Our wigs are designed for comfort. They are made with latest generation, high quality materials. All mesh are cotton and the caps are breathable.
Sensitive Cap, is the lightest we have ever produced.
In rare cases even the best materials can irritate sensitive skin. In case of irritation, we recommend using an undercap to protect your skin. For persistent problems please consult a physician.
Q: Can I wear my wig immediately?
Before wearing the wig we recommend giving it a gentle brush, as it will have been packaged with a standard blow dry.
The hair can be styled and blow dried with a standard hairdryer, straighteners and hairspray, to fit the wig to suite the shape of your face.
Q: I have very little hair and may soon lose all my hair-which wig is best for me?
Our wigs have been created with alopecia sufferers in mind. If you suffer from hair thinning, patchy or complete alopecia, we have the right product for your requirements.
15 models on 5 different types of cap (shell) are ready waiting for you. Each comes in a range of colors to satisfy even the most demanding customers.
suggest can try our Salonready's domecap wigs, precut lace glueless wigs, no glue, no combs inside. easy to go, easy to take it off.
Q: Are the online color samples realistic?
Throughout our website, the page of each model has a color chart showing photos of each color. It is important to note that the color on the screen does not perfectly reproduce the actual color in real life. Each monitor or screen is different in both design and in color calibration and brightness. Some screens for example make images clearer or warmer. We recommend to contact your nearest authorized salon to view our wig colors. Also consider that hair color changes slightly when placed under natural light or artificial light.
Q: Why is it important to have more than one wig?
We suggest you keep at least two wigs with you at all times. The first and most obvious reason is that a wig will last longer if it is not worn every day. Secondly, there may be times when you need a substitute such as when you wash the wig it will take time to dry, or when it is off for repairs.
Your wardrobe may well contain at least 3 bags to suit your look, or more than 10 pairs of shoes. A wig can be important for your image. Our advice is always to have at least 2 available to cover any eventuality.
Q: Can I sleep with my wig?
Yes, it is possible to sleep in a wig or toupee, but it is important to note that they will wear out quicker. This is for two reasons. Firstly, the time of use will be almost double (worn for 24 hours a day rather than 12 hours every 24). The second reason is friction – the hair will rub on the pillow during sleep.
Anyone who wishes to sleep in their wig, we suggest you use a silk or satin pillowcase to reduce friction and allow the hair can move more smoothly on the pillow.
If you own a long-haired wig, we suggest wearing the hair up to keep the hair from tangling during the night.
Q: I want to make my wig as natural as possible-what can I do?
Natural Line wigs are all extremely natural thanks to the cap design, the cuts and colors that reproduce the effects of natural hair.
If you have enough budget, highly recommend you can try Salonready wig's HD lace, dome cap glueless wigs.
Q:Can I swim wearing my wig?
Even though we know that many of our clients don’t follow this advise, we suggest not to swim with your wig on.
There are two reasons for this: chlorinated and salt water damage and fade the hair (particularly in combination with exposure to the sun). Secondly, the hair absorb the water, making the wig heavier and causing loss of shape in the cap.
We suggest using one of the many synthetic wigs on the market that repel water for anyone who swims regularly and doesn’t want to leave their wig in the changing rooms.
Q:Do you have wigs for people suffering from total or near-total hair loss?
Salonready wigs created Natural Line, a line of natural human hair wigs for those who have lost their hair due to alopecia, radiation treatments, chemotherapy or other causes.
A wig should not only be comfortable for sensitive skin, but also be resistant to withstand everyday wear and tear, even of the most active women. For this reason Natural Line have created 5 different caps (shells) suited for the needs and lifestyles of different women: Domecap glueless wigs will be your best chooice.
Q:Do you lighten the knots?
Yes. This is an additional service that we produce on request for customized orders.
Q:What to know about heat friendly synthetic fiber?
If you enjoy styling versatility, human hair or heat friendly synthetic hair is the way to go. While human hair offers the most natural look and feel plus styling versatility, heat friendly synthetic hair also allows heat styling (optimal temperature of 120-135 degrees Celsius - never go above 175 degrees Celsius). Proper care is vital to keeping heat friendly hair looking its best. A wide tooth comb should be used (not a brush) and it is best to avoid combing while wet. Use of product specially designed for synthetic hair, such as our synthetic hair care range can also help maintain the quality and condition of the hair. We also recommend a detangling spray! With proper care, heat friendly synthetic hair should last up to a few months.
Q:The process of customizing a full lace wig.
Salonready aims to make custom-made full lace human hair wigs which are 100% purely hand tied. For the high skill and guaranteed quality, a customized full lace wig needs 20-25 working days. If with a silk top, it needs 25-30 working days to finish.
Below is the steps for making a full lace wig by Salonready:
1) Make the full lace cap as the customer’s sizes and request.
2) Collect plenty of raw material and sort out the kinds of hair. And the hair must have acid treatment in order to kill the bacteria.
3) Weigh and dye the hair. The density of the hair (we ourselves measure as the hair weight) is according to the requirements of customers. Tie it well with band for spare.
4) After the lace cap and the hair are completed, our professionals will hand-tie the hair evenly on the lace cap.
5) Finalize the design for wavy or curly. Put the hair into a hot oven, adjust for proper temperature to finalize the design.
6) If the wig needs professional hairstyles, like bob cut styles, our professional hairdressers will style them before shipping.
Q:Will the glues and tapes break my skin out?
Just like any other new product that you may use, we do recommend that you do a skin test of you are prone to irritation or have sensitive skin. 98% of customer has no problem with the glue or tape.If you have sensitive skin, you may want to start out with the Spirit Gum or Hollisters Medical Adhesive.
Q:Is the wig available for being parted as I wish?
Yes, if you order free part lace wig, you can part it anywhere as you like.
Q:What is the baby hair for a wig?
For a lace human hair wig with baby hair, Lwigs trims a few of the wig hairs at the hairline in order to make the wig look more like a natural head of hair. If you wanna do a ponytail and not show the cap, it’s better to choose a wig with baby hair or at least with back only baby hair.
Q:Will the hairline on the lace wig have a natural look?
Yes, when you wear the lace wigs correctly according to our user guide, the hairline will have a natural look, just similar as your own hair growing from your scalp. For customer order, we recommend you to have baby hairs around the front and perimeter of the wig and make the hairline with more natural looking.
Q:What does Density refer to?
The density refers to how thick the hair is and what density you order is really based on personal choice. Most women achieve a natural appearance with light to medium or medium density; however, your choice will depend on your styling preferences and individual profile.
Q:What is Lace Front Wig and Full Lace Wig?
Lace Front Wig: "Lace Front Wig" or Front Lace Wig only has lace in the front of the wig .its made by half hand and half machine.
Full Lace Wig: "Full Lace Wigs" are lace wigs which are designed with the entire wig cap being made from lace as well as lace all around the perimeter of the wig. Its made by full hand. Full lace wig can with strap and combs.
Q:Do I have to wear a wig cap with the wig?
No, you do not need to use any wig caps under the wig. You can easily part your own hair at the same point as your wig before wearing the unit, which will strengthen your parting on the wig while use.
Q:Can I shower or swim with lace wigs on?
Yes, you definitely can. Well! You had better to put waterproof adhesive or tape on your lace cap when you swim. It is recommended you to wash it after you swim with it. Anyway, you can exercise in your wig.
Q:Can I wear my lace wig in a high ponytail?
Yes, you can wear your wig in a high ponytail once you apply around your full perimeter with adhesives. You will need a cap construction that is made with lace around the perimet.
Q:How to order a wig that can be dyed by yourself?
If you wanna re-dye a wig at home, please order a natural color (natural black), no dyed wig. And #Q613-platinum blonde is another choice if you would like to dye your own hair color.
Please NOTE that, color #Q1-jet black is a color cannot be dyed, please do not bleach your #Q1 jet black hair. And bright colors can be dyed to darker colors, dark colors cannot be dyed to bright colors.
Leave us a message like that” I wanna dye the wig myself, give me a no-dyed, natural colored wig” when you place your order.
Q:Do you sell wholesale?
Yes. We do offer wholesale discounts for larger orders. Please contact us directly for more information, however resale is not permitted without explicit permission.
Wholesale busineses: +86 18839967198 WhatsApp/iMessage/Wechat